Other than the role of dental practitioner, compassion and attention to detail are a must for a dentist. at Umbrella Dental Partners. The practitioner should embody the vision of Umbrella Dental Partners and conduct themselves with this same professionalism.
Our dental hygienists see the majority of our patients every day. They need to be relationship builders and offer great customer service beyond their dental hygiene skills. They should be self-motivated to set and achieve goals.
Our team manager is the first person our patients encounter. Whether it’s a phone call or when they first set foot into the office, this person must be a customer service whiz. This person will be a great multi-tasker, as their day includes greeting, scheduling, answering phone calls, collections, & whatever else comes their way. Office manager must be comfortable with rallying the team daily in a group huddle
Our dental assistants are our doctors’ right hand person. They not only help out the doctor, but are instrumental in building relationships and trust with our patients. They must be intuitive to the needs of the practice and be able to take initiative.
This team member will be an adjunct to the Office Manager role. She/He will be a great multi-tasker, as their day includes greeting, scheduling, answering phone calls, collections, & whatever else comes their way.